Refund policy

Glowpharm is customer centric only and we care for you. Yes, we offer a return policy ( Terms and Conditions may apply). 

Return policy is applicable in case you received any damaged or Wrong product. All you need to do is to claim the replacement within 24-48 Hours of receiving the product.  You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at glowpharm8@gmail.com 

Note : CHANGE OF MIND IS NOT APLLICABLE

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at glowpharm8@gmail.com

or Whatsapp us at  0320-7083878

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 2-3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 5 business days have passed since we’ve approved your return, please contact us at  glowpharm8@gmail.com or Whatsapp us at 0320-7083878